Careers at WHA

Customer Service
We develop relationships that make a positive impact on our customers' lives.

Quality
We take pride in our work and in delivering a safe, sound, and secure home to our residents.

Teamwork
We work together, across departments, to service the needs of our customers.

Respect
We treat everyone we encounter with respect and dignity.

Personal Accountability
We hold ourselves personally accountable for delivering on our commitments.

Positivity
We provide a positive and encouraging environment for our staff and our customers in order to help them succeed.

GREAT LOCATION
Worcester is located in the heart of the Commonwealth. The WHA owns 24 developments across the city. All of our buildings provide easy access to highways, as well as great restaurants, shops, and entertainment venues.

COMPETITIVE SALARY
The WHA rewards great work with great compensation. We are an Equal Opportunity Employer and do not discriminate because of race, color, religion, sex, national origin, age, disability or genetic information.

COMPREHENSIVE BENEFITS
Our competitive benefits package includes medical, dental, and vision coverage. We also offer short and long-term disability, life insurance, flex-spending programs, as well as generous paid time off and retirement savings plans.

TEAM EVENTS
One benefit of having amazing coworkers is enjoying each other’s company. We like to have fun together. Team building events, volunteer opportunities, and annual meetings; our almost monthly activities allow employees the opportunity to connect with coworkers and unwind.

WELLNESS
Through our Employee Assistance Program (EAP), employees and their households can get free, confidential counseling and support 24/7. At the office, we host weekly meditation/chair yoga sessions, and our “Safety Committee” ensures staff are safe, smart, and ergonomically correct.

REWARDS & DEVELOPMENT
At the WHA, we know it’s essential to have a job you love and to be recognized for the great work that you do. We have a variety of formal and informal ways that we help staff learn and grow, achieve success, celebrate accomplishments and applaud hard work.